For connection to the incoming mail server using IMAP - 993.For connection to the incoming mail server using POP - 995.IMAP Incoming Mail Server and SMTP Outgoing Mail Server (they are the same): you can find the mail server in HostPilot under Services > Mailboxes > POP/IMAP Email > View Instructions (if there is no separate field for Port then enter the Port using the format servername:port) Important: we strongly recommend to use the IMAP protocol instead of POP as POP protocol is considered to be outdated and can cause performance issues for your mailbox. Tap the “?” button in the top right corner.
If the app shows "Connect Exchange" instead, proceed as follows:ġ. If you are presented with a choice of account type, select IMAP as your account type.Open Outlook, enter your full email address and click Continue.ActiveSync domain and username can be found in HostPilot under Services > Mailboxes > click on the user's name > ActiveSync page or in My Services > ActiveSync. ĭomain\Username: you can either enter your full email address or the ActiveSync domain in ALL CAPS, followed by a backslash (\) and the ActiveSync username. You can find this name in HostPilot® Control Panel under Services > Mailboxes > click on the user's name > ActiveSync > Serer name page or in My Services > ActiveSync. Server: your Exchange Proxy setting name. Fill out all the fields, then tap Check.Select an available account type (for example, IMAP). In this case, contact your previous email provider to purge your tenant on Microsoft's side (after tenant deletion it's kept on Microsoft servers for 90 more days).ġ. Note: if your mailbox used to be hosted with Microsoft 365 before, you might not be prompted for Account type but instead be prompted for 365 password.
If the server address can’t be determined, you will be asked to choose Account Type (then proceed to step 4 of these instructions) or enter the configuration settings manually (it should say "Connect Exchange" - then proceed to step 5 of these instructions, if it says Connect to something else, follow the steps in step 4 note).
Open Outlook App, enter your full email address and click Continue.Enable ActiveSync on the mailbox. Read the Knowledge Base article How Do I Activate ActiveSync Service For A User? for instructions.At the moment this limit is set by design and cannot be changed. Note: Outlook for Android will only sync emails for the last 30 days or 1000 items per folder.
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